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Tool · Reference

Marketplace fees, side by side.

The Editors reviewed publicly documented fee structures across the marketplaces operators encounter. This is the table the community wanted in one place. Every cell is sourced. Fees change — check the source column and the last-reviewed date at the bottom.

Restaurant marketplace fee comparison

Showing all 10 platforms.

Scroll horizontally to compare every sourced field.

Publicly documented restaurant marketplace commissions, monthly fees, transaction fees, customer relationships, contract terms, notable clauses, and official sources.
PlatformCategoryOrder commissionMonthly platform feePer-transaction feeCustomer relationshipContract lengthNotable clausesOfficial source
DoorDash MarketplaceThird-party delivery15% Basic · 25% Plus · 30% Premier; 6% pickup$0 subscriptionIncluded in marketplace commissionMarketplace-ownedChange or cancel anytimeThe 6% pickup rate requires in-store price parity; menu-price consistency also affects marketplace visibility.

Reviewed

Uber Eats MarketplaceThird-party delivery20% Lite · 25% Plus · 30% Premium; 7% pickupNo monthly fee listedIncluded in marketplace feeMarketplace-ownedNot publicly documentedPlus adds 5% on eligible Uber One orders; pickup rises to 10% without validated in-store pricing.

Reviewed

Grubhub MarketplaceThird-party delivery5–20% marketing + 10% Grubhub deliveryNo monthly fee documentedOrder-processing fee; rate not publicly documentedMarketplace-ownedNo long-term commitmentHigher marketing rates buy more exposure; Sponsored Listings can add another 5% commission.

Reviewed

ChowNowDirect online0% on direct takeout ordersStarts at $229/month2.95% + $0.29Operator-ownedMonthly or annual plansCatering carries a 5% fee; Flex Delivery uses a separate flat per-order charge.

Reviewed

Toast Online OrderingDirect online0%Not publicly documentedCustom-quoted Toast processingOperator-ownedOrder-specific; annual auto-renewal termsToast requires 30 days’ notice before renewal; early termination fees may equal remaining software fees.

Reviewed

BentoBoxDirect online0%Not publicly documented$0.99 service fee; processing rate not publicOperator-ownedNot publicly documentedNew BentoBox service is limited to Clover POS customers; the $0.99 fee can be passed to the diner.

Reviewed

Owner.comDirect online0% Flat · 5% Flex$249 Flex · $499 Flat5% diner support fee on both plansOperator-ownedMonth-to-month; cancel anytimeFlex adds a 5% restaurant fee per order; both plans add a separate 5% diner support fee.

Reviewed

Toast POSPOSN/A$0 Starter · $69 POS · customCustom-quoted processing rateOperator-ownedInitial term in order; annual auto-renewalNonrenewal requires 30 days’ notice; early termination fees may equal remaining software subscription fees.

Reviewed

Square for RestaurantsPOSN/A$0 Free · $49 Plus · $149 Premium per locationIn person: 2.6%/2.5%/2.4% + $0.15; online: 3.3% Free or 2.9% paid + $0.30Operator-ownedCancel or switch anytimeSquare owns aggregated non-identifying Platform Data while sellers retain responsibility for customer information.

Reviewed

Yelp Guest ManagerReservationsN/A$159 Basic · $349 Plus; $129/$279 with annual billingNo per-cover feeSharedMonth-to-month or annualAnnual early termination fees are $600 for Basic and $1,500 for Plus; unused promotional ad credit is forfeited.

Reviewed

How to read the table

A reference, not a ranking.

The table intentionally does not rank platforms, recommend a universal choice, or compress unlike products into a score. It records what each platform currently publishes, then identifies the contract detail that deserves a second look.

When operators lay these rows side by side, the customer-relationship column often matters more than the headline commission. A lower fee changes one order. Control of the guest relationship changes the economics of every order that follows.

Verified members can submit fee changes found in current contracts. The Editors check each change against the platform’s own documentation before updating the table, and mark anything that cannot be verified as not publicly documented. Request to join to add a sourced correction.

Context from operator conversations

Two tools, two operating jobs.

Featured in operator conversations

Toast

Toast addresses floor and kitchen operations—modifiers, courses, payments, and kitchen communication through service.

Learn more →

Affiliate partner. Full disclosure at /disclosure.

Featured in operator conversations

ChowNow

ChowNow addresses the direct online channel—a fixed platform cost and an operator-owned customer relationship.

Learn more →

Affiliate partner. Full disclosure at /disclosure.

From the Editors

Sunday field notes.

One useful note from the room each week. No feed noise, no vendor spin, and an unsubscribe link in every edition.